At AgilityFeat, we know that quality assurance is not just about finding bugs, it’s about making products more reliable, usable, and enjoyable for customers. That’s why we’re excited to spotlight Nicolás Guido, a senior nearshore QA engineer from Guatemala with more than 11 years of experience in manual testing, functional validation, and UX/UI quality improvements.
Nicolás has worked in agile, cross-functional teams alongside developers, designers, and product managers. His background in operations and support gives him a unique customer-centric perspective: he doesn’t just test features, he thinks about how real users experience them.
Highlights from our conversation with Nicolás
In our video interview, Nicolás shared some of the projects and approaches that make him stand out:
- Improving user onboarding: He spotted inconsistencies across multiple platform screens, documented them, and presented solutions to stakeholders. These improvements reduced support requests and made onboarding smoother for new users.
- Catching critical issues before launch: During pre-launch testing, Nicolás discovered a bug that prevented users from completing payments. By carefully documenting reproduction steps, collaborating with developers, and updating test cases, he not only resolved the issue but also ensured it wouldn’t happen again.
- Ensuring quality across environments: From keeping data and versions consistent to tracking deployments and logging inconsistencies, Nicolás builds a clear picture of product health across different environments.
- Using AI to level up testing: He combines ChatGPT with pairwise testing to generate smarter test cases for complex scenarios, saving time while maintaining thorough coverage.
Always looking forward
What makes Nicolás stand out is his forward-thinking mindset. While he excels as a senior QA engineer, he’s also moving toward a Product Management role, blending his QA foundation with data-driven decision-making and leadership skills. This combination of deep testing expertise, customer focus, and growth into product leadership makes Nicolás a valuable asset to any team.
To ensure quality, Nicolás starts early: asking the right questions in grooming, mapping behaviors, and using AI to uncover edge cases. It’s about preventing issues before they reach the customer.
Watch Nico’s Developer Spotlight here: